Executive M.S. Business Analytics | Data Science and Machine Learning

I’m a professional with twelve years of experience in customer relations and five years of experience using data to improve processes and achieve company and customer goals.

Digital transformation and innovation are my passion; I enjoy using technology to help humanity live better and safer.

MY STRENGTHS

Ambition

I'm passionate about what I do and always look forward to the next challenge.

Creativity

Fearless in looking outside the box to find solutions to a problem or find more effective ways to achieve my goal.

Communication

I captivate my audience through storytelling and simplify technical concepts for effective communication with diverse audiences.

Empathy

I acknowledge people’s points of view and use technology with respect and ethics.

MY EXPERIENCE

Data Analyst @ Lockheed Martin Aerospace

May 2022 - August 2022

During this summer internship, I had the opportunity to support the People Analytics & Technology team at LM Aero, where I worked with people’s data and brought technology and humanity together for a better future with projects related to improving the culture at work, employee satisfaction, and creating insights into what is important to the employees.

Performance Improvement Analyst @ BSW Orthopedic and Spine Hospital at Arlington

July 2020 - May 2022

Achieve a lower readmission rate for patients after orthopedic surgeries by creating procedures using available technology to educate, track, and guide patients on their lung health.

Compliance Analyst @ Northwell Mather Hospital

February 2013 - April 2019

Successfully digitalized processes that helped improve patients’ quality of life and enabled the department to create and achieve goals.

Registered Respiratory Therapist @ Mercy Hospital of Buffalo

October 2010 - October 2012

Developed and maintained positive customer relationships with individuals from diverse backgrounds and ages by translating technical information for non-technical audiences to improve customer understanding and satisfaction.

EDUCATION

The University of Texas at Dallas

M.S. in Business Analytics | Data Science

Professional Certificate in Applied Machine Learning

August 2020 - May 2023

Stony Brook University of NY

B.S. in Respiratory Care

Certificate in Polysomnography

August 2005 - June 2010

AWARDS

Service of Excellence

Honored to have been an eight-time recipient of this award; it represents my compassionate care toward the customer and my passion for excellence in all my work.

Phi Kappa Phi Honor Society

Proud member and I uphold its motto, ‘Let the love of learning rule humanity’ every day.

KIND WORDS